"كيف تبني شركة لا يتركها عملاؤها؟ مع محمد المصري - الرئيس التنفيذي والشريك المؤسس لشركة Tactful AI"

هل من الممكن أن تكون شركتك تخسر جزءًا كبيرًا من مبيعاتها بينما تعتقد أن كل شيء يسير بشكل جيد؟

في هذه الحلقة من بزنس بالعربي بودكاست، يكشف المهندس محمد المصري، الشريك المؤسس والرئيس التنفيذي لشركة Tactful AI، كيف تخسر الشركات فرص بيع حقيقية كل يوم بسبب أخطاء في إدارة رحلة العميل، وضعف استغلال البيانات، وبطء الاستجابة للعملاء.
للحديث عن العلاقة المباشرة بين تجربة العميل (Customer Experience) ونمو المبيعات والاحتفاظ بالعملاء والتحول الرقمي باستخدام الذكاء الاصطناعي.

ستتعرف في هذه الحلقة على:

🔶 الفرق الحقيقي بين Customer Service و Customer Experience
🔶 كيف تخسر الشركات نسبة كبيرة من العملاء بسبب تجربة سيئة واحدة فقط
🔶 لماذا تعتبر سرعة الرد على العملاء عاملاً حاسماً في زيادة المبيعات
🔶 كيف يساعد الذكاء الاصطناعي في تحسين تجربة العميل ورفع معدلات التحويل
🔶 أهمية البيانات (Data) في اتخاذ القرارات التجارية الصحيحة
🔶 كيف تكتشف الهدر المخفي في عمليات البيع وخدمة العملاء
🔶 أسرار بناء أنظمة Customer Experience قابلة للتوسع والنمو
🔶 رحلة محمد المصري من مهندس اتصالات إلى مؤسس شركة SaaS تنافس عالمياً
🔶 أهم الأخطاء التي يقع فيها رواد الأعمال عند بناء شركاتهم الأولى
🔶 دروس عملية في التوسع، بناء الفرق، وإدارة النمو

إذا كنت صاحب شركة، مدير تسويق، مدير مبيعات، أو تعمل في التحول الرقمي وتجربة العملاء، فهذه الحلقة مليئة بالأفكار والأرقام والتجارب العملية التي ستساعدك على تحسين أداء أعمالك.
🎙️ استمع للحلقة كاملة وشاركنا في التعليقات:
ما أكبر مشكلة تواجهك اليوم في تجربة العملاء داخل شركتك؟

🔶ضيف الحلقة: محمد المصري - الرئيس التنفيذي والشريك المؤسس لشركة Tactful AI
🔶خليك ديماً متابع الجديد في مكان واحد وحمل تطبيق بزنس بالعربي👇
https://m.mtrbio.com/BBA-Application
📌 Hydepark Developments
إحدى أبرز شركات التطوير العقاري في مصر، بخبرة تمتد لـ15 عامًا، ومحفظة مشروعات متنوعة تضم 8 تطويرات بحضور قوي في شمال وشرق وغرب القاهرة، زُر موقع Hydepark Developments من خلال https://www.hydeparkdevelopments.com/ar/who-we-are
📌GlobalCorp
تأسست مجموعة جلوبال كورب للخدمات المالية في عام 2015، وتقدم حلولًا تمويلية متكاملة تشمل التأجير التمويلي، والتخصيم، والتوريق، والتمويل الاستهلاكي، والتمويل العقاري، لخدمة كبرى الشركات والمؤسسات الصغيرة والمتوسطة، بالإضافة إلى الأفراد.
https://globalcorp-fin.com/
📌 Commercial International Bank
كونك عميل CIB Business Banking يعني أنك تستفيد من أفضل المنتجات والحلول المالية وغير المالية، بالإضافة إلى خدمات مخصصة تلبي احتياجات شركتك، مع دعم مستمر يضمن لك راحة البال لتتمكن من التركيز على نمو أعمالك. وللتعرف على المزيد، أرسل كلمة "بيزنس" في رسالة نصية إلى الرقم 4435.
https://share.google/gdK9EUdVpgkNRVd28

Transcript

SPEAKER_04 2:23

Subscribe,

دعوة للاشتراك وتحميل التطبيق

SPEAKER_04 2:24

fail girls of notification, iktiblina full comments, we iktibunna law habin to ra shahudani filmustab. Download li business bil RB app, mina l Apple store, au Google Play, Ashantul Mottaw Tana, Mish Bestel Podcast.

SPEAKER_02 2:54

Sayyidi

تعارف وخبرة الضيف التقنية

SPEAKER_02 2:55

andi Khabrab Bashin Sana. Saidi Bart. Sayyidi.

SPEAKER_04 3:07

Sayyidi Gwen.

SPEAKER_02 3:09

Said the Saidi Gowin. We uh Yani Andi Khabra Arbashin Sanafi Megal Technology Placlin Am Electronics, semiconductors, software, uh, Tagarub Mukhtalifa filetal amel uh tactfully, Megal Tagup and I mean our customer experience uh AI company Bardo, uh Len Megal AI to Tabanf Dakel Boko of Kul Hagalaka uh Enterprise Software. Uh uh global or international uh company uh international uh deep tanaguda, uh based of Cambridge, UK. Uh tactful beta solutions life shariket

حلول متعددة القنوات لمشاكل العملاء

SPEAKER_02 4:23

muhtalif at the uh social media, ala website, ala mwale lab, ala WhatsApp, ala ayakana, tosal binuil, wandi operationsam show of ham in a spitfaker fee, with ule, uh, mahtagi and a sahemili aya, khatar araf, adjum khedmasra, uhel, uh self service, uh, meley, afhem, uh, quality tat shok, tabi uh revenue, andi mushkelef retention between customers between and so on. Fahna bin nidiman zuma muta kamla, leod ayhagala loca, been feel had the be customer andi we calimni, mahtaginana ro dali, famahtagen ni andi nozom felhetio, andi mrakba, fai mil amil beta.

SPEAKER_04 5:10

Ilfar ebini nana da gib moderators lil social media roadwales.

SPEAKER_02 5:16

That's all quice. Yani, wanta at some skill and the other, uh we can't, hagmatafiru to sort of kitier social media or marketing. We also have to do but social media bnafsi. Uhanda kash or a big, customers betwaak, mean hikal mean the as well, yani wail dali dehilis and hagamwayan, amil after had root dali fifteen bti. Uh badikeda uh another zamizay, nanawasan, barodara lama laptoe, for ka target andi, nobi samu service level agreement, yani. Food intel would be a hagasan online, or uh mil ads, when the khlemsa chemas day ash the minister beta and ness, for tal and marketing customer acquisition diet line uh key fee had the tiny behavior customer, or customer ownabi is adexual, automatically recommendations, bontagelint bio, men munafsin leak. Sorat rod the way a time on customer bathrofea, b uh mohem gidden. Fat no zonda. Uh more or less a solution, uh behtag bar the consultation, yeah, a lot of customers being had decided, uh, system naf so in Sheriket, but is Tamilo Ashantzumalayat il communication. Uh Yani uh experience CX consultations.

SPEAKER_04 7:38

Okay, Modo Shek. Uh Doctor Yeb Musalamuki baudel, group uh Habibna Doctor uh man of the podcast man. And then a CRM be limbiner, but Ira managed to be able to use it. Help the whole customer experience, well, yani customer.

SPEAKER_02 8:26

Uh Hadmetal Yani Sariam Hadmetal Amal

تجربة العميل كرحلة كاملة

SPEAKER_02 8:30

goes and the customer experience. So experience anonard business fit then, and the cot about host on customer fawat muk talifa, and the under retail store, and the marketing activities and a baamilha, and the social media mishleazin baby ali have been borrowed dollars of Saratinese, Taman, the Shadmetomala. Where Andi Bay Online, store, bariketaal customer beta and mushkela filister, yanil bodawas a most lotus, or boda, or sort of mushkela, and mushkele fill payment, fabulous. Kula under the umbrella title customer experience. Fa mash no to toss the laya, lemma customer and mushkila fakot, la the ayahal customer be experienced it as na il journey journey tattoo my aya, but lu, le waatme beatilu, le waatmela and mushkila, le had me, I can long lasting customer handi fusiness yan. Fantalamatusaladah, atlayastan, maoshmas oli metal omala, atlandakal marketing team, and social media team, and sales team, one the khadmetal omala, tamam, um can hush makes my hesebet, kullidola at some point of time be bi htag noata hostlum alamil, awatafana al amil, fawa tamil ma busa la da holistically, lamatabd at fakkar aada ala no hagbira, babatfakkar a livel bita al customer experience. Lama busa limzul marketing la busal manzul customer service lahdo, fantabbusa la two functions musta kalina muhtalfin a mosin. L mushkiran nakinta la mushfehimda l customer nafsu yani bia be ako experience mankusa o mutanakda, snata file kalemal marketing ufwaatumila kalemil uhalem customer service, ufatum out hakalem sales. La wintamut fucker fill customer yani it to file me on kalim Izei, wh understanding the customer profile colo, and CRM, fasramish data, fanwana and dish, a sual kam la deal customer across touch points, fanamish bashtal customer experience and a basternal point solutions, fenikhat muhtalifa. Hash hashtangal but sefwa at n customers had day with Hesin here, but I watima backalema bakalema, to be quite head basa, mechashrahu, la ashard bene admin, masen ashotara fosalena

لماذا تجربة العميل ليست رفاهية

SPEAKER_02 11:00

eyes, who couldn't have been able shakili.

SPEAKER_04 11:02

Kalina, another time my business owners kir, won't I keep talent my business owners kitier? Ki hat uh custom experience in tat lines kill business owners and message. Ah, Gamil Geddin. Luxury. Luxury nice to have the kati kibir ma na man nah nice in the bea or uh a hangib shabby rod that telephone CRM Dunya Laziza eyes a gib moderator or barkinsahib. Eh, madate custom experience, oh bene, ala business, and a bottom line.com. Aye. Haya we have the gala kulaqal mawada inta betrott dialito a keedin to smoke tier.

SPEAKER_02 11:50

Aye. About sala strategic. Anamarda consumer uh for experience driven economy. Can it fas to sabo? But how to boss, ayima shekel, ala shen disrupt system. Alia attention, mahtag nastro dale of Sora, Mahtagness Bafa, Mahtageti, Meta, Makala Mahasha or Ban Adino La Ashin Wehadal Shin also the service analysis. Otherwise, Lawintam Shataamilda tin share Katania Fisu, Muknikunu, Bada if a colourful customer experience as a differentiator, or hai ohoma lahdumakalamil. Fahna echna ka consumers, ba hul inadaya. La Sayabutule, butuna Yani ala Sayatilia ala al tok deal, butun hali kham stratin film il consumers, tam ana naarda customer leak, uba Tamil Mak. Hhamster teen filmale naniani na lawunta michbut Tamilni kwais, so hasen nakenta buda, u wabzil mäk effort salia giddan a lashanausalana aizu, fana I would leave you. Fantaandak il la calamaral bottom line, uh top line and taandak uh churn uh impact or a hib gid them beside negative experience uh lana muk nahoda consumer and dak uh won't add and fully but like me t RFT ECLS and Hagedi and Sh RFTE's churn ta'em, I will drift the hustle and back for customer base, beside the experience. The ayad zohabi ill of tactan forcera.

تأثير التجربة السيئة على النمو

SPEAKER_02 16:00

Literally speaking, and shoot a team film may a gross sales film for top line, uh full customer experience. Uh l AI with tools, a mustal operations, we tarot the issue with all the productivity issues, massa and wait or bah, war of the customer experience or holistic approach, but come decay. Uh left time ma added kibirminal consumers and the users, mechanical make a maw data deep data dip on good and smasara.

البيانات أساس التحول بالذكاء الاصطناعي

SPEAKER_02 17:30

Fahna Rodan Mushkeledi and Mushkadiana Megan Maya customer uh binolo in the ablim uh tip that top AI will automation data foundations, assess data choice. Well SF and Data D Bash Magudaf Makanwah, Panashlamha uh Shah, Walha Shahari Basel Pipe Line Bitad Data, or Khal Shahrimbi Baandaxura Mutakamla.

SPEAKER_04 18:34

Yani Anamasan feature my Shaharin red data neck tier out of seatal dunya masha hello, fruit. Held them out hell, ufina data is the new oil, and petrol gid. Taba f yeah, fickle data the extremes and sell. But we're feed detected noise over on noise uh dogigima.

SPEAKER_02 19:06

I date muhem, yani, I'm aluma and sanar for both bad shakel quays GBT will hagelana basalasu albu truth, but l AI and amazing analytics, lowana and detective was yan bottle or with dinner insights, and I'm sharef or later silzi. And I don't know the customers, but target masan fell fissana. Tamemal online channels. Uh be high meet million guinea. Well like a dog may like an eye zaud and maybe add the new customers or eyes out and maybe ad customer will abuse up to Azudholos. Figos it be andu legitimate interest in Oyster.

التسويق والمبيعات عبر فهم نية العميل

SPEAKER_02 20:31

Legitimate interest as sales revenue. Okay, and do potential ashar o'a biamelu uh already minil customer pipeline lidachl and do minil marketing spending good, uh marketing efforts akta melea behol advertising low bi hotto, so machtag no hassan goes adamnal funnel and capture l intent up shak the quiz, warfah howelu uh sales uh transactions. Udabin chufu, uh basal alayh and lahi layar mini libiro dalness, had any tow or bayain bituak, a la shania rof with kalimu, bishaql assan, taptaran offer what ya, minis service and hotel baya beam customer service will be ya, taptaran how will no offer what customer service, yeah automation, yeah, hot team, the customer service when Hal Bayabirakis will be. El in such the Makan Shayarafa, Yani decisions, Bishakel Kwais. For another kiss studies deal and a kenfiama and fuck, yani and other confidently, Besoka Alia Olu Allah in Ta Phil Redib, Fil Red Bianni and Tanak Hadra Hali Hamstratin Filme and Bound. Sales request to the Khalak and Tem to Manager Oslan. How ultimately cost center, the revenue, uh the revenue center. So Tagroba Wahda Saya Mek, Minhamso Yani Al Hassabel market or Al Hassabel industry, Minhamso Tretin Filme, Litamanin Filmeya, Minil Omala, but the Tagroba Wahda Saya Maiek, Felba Battery Streamek. Fanta andak Yanalanto Fakor Fiaba Kevin U, Fantaanda Customer Dosarf Hali, fluce acquisition customer handy. For retention beta al customer us held big tier, nana acquire new customer. W Mazanik interbalak in the customer service, he amel SC, la retention, for our customer service washa. Uh retention work,

خدمة العملاء كمركز إيراد

SPEAKER_02 23:22

fluze, I'll shantigi Tim L funnel me for funnel but sorrama. And that's uh electronics suit slot. Hello, for Gamat Mania. Gamatamia. Correct men for Gama Halos. Lalam Stalchama Yani Mahat Silk Talim that I will Yani postgraduate uh Mastawanish Yani and the Haltifyl Randiba or for the search or haggatiba salamustawa uh yani uh practical uh industrial uh for electronics uh semiconductors uh yani the match rock fin uh circle. I mean I will uh follow Yani wanna uh stand IT Yani Zaman cut in Yani can hagat darga, uh uh IT engineer, I'll be talking cyber, I'll be trotzala, haggis computer than a shall hagadi. Hello. Uh give me give me a very good exposure, Yani Lil Sue Uliness, uh Tashirka, Kutal Masharkat Siah IT uh, Yani uh Dandomskelev network mass and the fondo alla Market Siah Walla Taba Ruha Rachta Ali Hyat. And uh in the guest and douche access internet, uh goal macan. Well Markeya IMF los or laws one.

من موظف إلى مؤسس شركة

SPEAKER_02 25:00

We came up with an idea internet, kiosk kush internet, go well uh goal market, goal goal goal market. Uh uh uh access card and scratch card the kidception with access. Word of mouth. Uh word of mouse can't cover get the network effect to high. But Sahna Anna couldn't uh Yanisware gidden um a cancha and brought Idaya or uh uh business where I hag. Could the shorter uh technology uh could shot one the shot of the fake ni keda or tea, or feza about the Azebani, can't you say business? Yana come after uh understanding an al Hesebe, Walal Finance, Walla shines, a short rob ness, Kutana to what uh shallow tat yana customers. Linanam Shafa Capital business beyond uh Anna.

SPEAKER_04 28:22

Lot only Og border Drusal talent, and Marhal Bidea, Diamond Diamond Bihamil business flower hoful agreab Bibasamaya. Faftocker and shallow funny quite business, but speak to run a business, outtigre business, Mulatani Hall is going to be funny shorter. Oh Fanta, when Mosahla had the mechanic deluati.

SPEAKER_02 28:52

Ho or if you know I'm in a business, yana business that I cut to a focur and hazardbira, yeah. If I am to grow beyond me, to scale beyond me, and so kidney. Uh business in a lifestyle, Yanoana was an haice or marketer or freelancer, and business household hagmumai. Fa fala wanted a foc or tibni and a little shonabira baddy, bar baddi, fana and the broad canal. There's like a bad yani but taltab nibnafsi, bait

بناء الفريق والهيكل والعمليات

SPEAKER_02 29:30

or tal and the next. Uh I will uh I will I will hot an a Glotuani and then uh uh Yani Kunti Schmidt to bar Li team building. Uh Lahoana Kutub Ticker and Nana Ferrukar. Aye Benefari Amelia. Ah, Bana Frilamala, Banat Feril Amal Bennis Belly, uh, Tamam, how lookin' and this process led there. Ayy Meshekian. But he had Akbar Muskella B in this belly, low and Auslan, Manishaif is I in his eye in mean, wakaber team, wakaber team beta. But he had mushkill structural and cherka, so a sort may have shaken negative nana, uh Kulilin Nessel pitch tan match turn my shwabakimandish man dish process mandish or mobolo chord, nice with kelima chordal and no any, Hagamalasha either tildas la team uh l team building will uh will will people engagement, will people experience the gidden, al Shantaf tick up or aston a little business badak, uh team badakyan. But you can't talk about Mushkila Handi, l Mushkila Tanya in business plan of Saya Namuzakan Ahmed Kota, uh can fifth kitida gidden, uh but of thored in the suit gehiz lahaget uh makanshi gehiz leanakan our hagabin's belly kosh can handi by a business plan by koshda sheshakbira moguda fataboke and for the Oslam Makansh Gehes Lokusadi Fana authority business has revenue stream waiyan, or revenue stream the fine haigi ahru, yani or bomit market. Law battle cool market gazin, for no mic gehes, market yani, whack out if I create revenue streams gidida. Uh Benas industrial segment for Kelly Muk and Tibana, and Muk and Ta the Koshle Fiana good I go alpha.

SPEAKER_04 31:57

So, I think that's a good thing. Um be a robot.

SPEAKER_02 32:25

Oh uh Yani Catalan. Ya litta Wahranaga. Zalikana an odd ract in Nana uh Shwehima. Hm Yani Anna and the Ficar Queesa or Tell Family Haget, but Anam and Dish Amy business uh better technique. Sultan le Muhassal and then

التوسع خارج السوق المحلي

SPEAKER_02 33:00

a flechleum, and a family an a short mum can fag moyana, but shakeled than a tag talum.

SPEAKER_04 33:08

I'm talking for us for he did and then a talum brought you on a colossal and have me home, mm talan but he had him a mini fill business.

SPEAKER_02 33:23

Hello. I'm telling you, uh Shirka Bardo could the first time the first employee fill uh Tariban fill startup. Swan big amudol, uh be beta mudd, amen no umesh, but swan uh tell amen hairagga, but you zorta defow, zortal kargeo mudrikin, and a modu amil Malumada, Hagga, uh haiway al Badil Agnabi, uh Linakeda Makshuf and I feel haggulas on uh Maxoufa. Fatamaktak Badil Mahalli, I was Kenoa uh fishback doors, uh fit trust being a combined vendor yan. Ah, I couldn't say engineering manager.

SPEAKER_04 35:24

Hello, engineering one scene.

SPEAKER_02 35:28

If I'm saying uh for need colour product lines in Lenek, when I mean she can fear being uh being wear meshi I'm taking it for zarted dahle or zorted defair, I'm taking at my amotorola or erickson or that judgment experience hello. Sits nean.

SPEAKER_01 35:49

Ah, sits nean.

SPEAKER_02 36:12

El founder beta shirk, mechanisha and cab shirk actor mic. And I can nif see Mustart Tamil Markabit Fodo. Aloy lahdodna how doodna akbaric tier with a law to Khailinian. Fademakutar Alfsa Amel Fian impact akbar bictyir minal impact in Mahdu Dana Mukana, go well uh goal local market, I go well uh go a regional metal. Fanakut Chef in Finagah success kibir, Austron Hassel and Nahna Amanda Muntaget L Badil can Americani and Famiket Meliarea Betamel Hagadi restrictions, export controls how had intentional hagazak Australon, Mahathib had it. Fanakit Tamil Hab Medil Mahalim, uh the Ingas Kibir. Lakin Makanchi Fine and Nachna Nekbar Barra Lachnefi, many can feebutenti, and a nekbar borral barra soda messengian. Fakba forsa Nana R Fabnifia Haga can have an impact, Yani uhbar biktierud region. When if the Nachamakuna Mark the Fodalamarich, Fa fa Fakutala force, Yani uh skill kedakoswave with a lacherka, talent kitila gidden uh uh kodorotica mohandes, nana abni, montagatoyani, uh sam bictir, uh skillu production. Uh Basum could I show that soul occur. Isa Bianil Americani, and I and I'm shalling on Azabalu. Hell Fa Fukutola for Salbada. Toba il Hassel. Redat most about Sora that film. Uh can what saw Basana and a cut Yani and a kut, Ice Bardo Abnigo amos.

SPEAKER_04 38:14

I could know that. Higher stable Marcus Hellu Mudirman seen, Tamil Mahuma, Tamil Ma Ghetkiraf, Dowla, uh Dunya Laziza, and then the Tokruk Ilan Maghul, the Bordo, Yani, that's some for Ta or Ahmed.

إدارة المخاطر عبر التواصل والتفاوض

SPEAKER_02 39:08

Uh, can ecosystem in Malometa, Kofi Mak, Mabni Hal ecosystem when environmental interfere. So I'm a shirk of loss. Oh, I want to environment but I pass the ballad now here.

SPEAKER_04 39:53

Niff secret Mahama Yani Mahama Bach Yani feel Tom Faymakan for Dunya feel hello hasn't uh Phoebe but I'll look uh one could not about Kelly and I had to shine out.

SPEAKER_02 40:10

Huh? Anna either seek Kulida, or couldn't if you laugh as it became Mahtagin Kulena Nerga. Who tells you any town and dinner and amel church about information security? In a bad Udric, uh how uh this important to strategic uh lit down in the hakkum for Amalomatic. Had the same acquaintances.

SPEAKER_04 43:27

Very advanced. Oh yeah, they had to come by the podcast uh Sadiqi Sadiq Mohammed Omara Hope Digital.

SPEAKER_02 44:00

Uh for that ecosystem knowledge of that. Samas Habagid. Sorry. Uh lizo formus barra mission. Falazal Khanamish Hatlinam and Nasmish but market Nafsahago al Suel Muslim Finayam and Daclians to go a Muslim. La Sandana Mazig Nakha Yanim Shirka Lanaola National T, Fenaya Tamalaha, a Tamal acquisition IP portfolio ptahal col technology called technology, Tamala acquisition, America gid them fee magel, so uh ashbachal mos slot joined alphabon shoriani uh can transition bit il mean service. Uh min service li product and service business border mushkill to fill scaling. If I've been products and taught uh skill.

درس من سوق المنزل الذكي

SPEAKER_00 46:02

Will Hala edit mean podcast business Belarabi, Berait, high product development. CIB business banking. Halul Malaya Mutakamla, Wahlulir Malaya, the Startak Baruzda would integral sodorotok, my la cotmuhos, Limutabat has minil bank, Lawai Star of Octa, Ebaatkin business for Sarah Mosia. Alarakum Arbarba Tele Takhamsa Will Haladi Min podcast business barbi Berahide Global Cool.

SPEAKER_04 46:37

Hello. Fant uh Kharokta Kedda Mahasalast Hosda Lamalti. La Severed UK. Okay.

SPEAKER_02 46:59

Yani uh Yani Anna fon smas can smash convision blood smash vision. Uh an awakening hack was a good impact to Rahib when I can style them to all the semiconductors go mosagan e Helal. Basebard canal potential betalis skill, Mahadut, Yanama Arifnesh, Nebreated Market Barra Jack Lik Deer Mahandeshibradias again, Tamohandus, short product, ticks or huddled market, who penetrate market share, the film meeting.

المنافسة تقل والتميّز بالتجربة يزيد

SPEAKER_02 51:47

Risk management, risk taking, yani risk management or risk taking. Abit, tamam, will tarif hand and behal risk and mthalif at planning or risk management ala muht ala mustaliftain. Yani, I know about in Dardish Misharfi and so on. Yanana Mukinba Adinaf meeting room. Tem bin Dardish. Zapta, Cascant Rahib, get then Lamma Kunabin accept in Nachnana Tawasal Natafarin, Bishakle, Bishakle Mumfate. Dialogue Tarafu, Tfahmu, Taraftu Salu, Le Le Common Understanding, Fataraf, Tarakul Udam. This is how you manage risk in the kint akin and atrof Fahma, Warfahna Rahimfin, Gaimin, no kalina alay in the Mawadh, this is how to do it.

SPEAKER_04 54:33

Effective communication, Maluma, Ubtifham, Maluma Sa Hamish Mugarod Betkelem Khlos.

SPEAKER_02 55:54

Kalam Nazari, Yani Nazbut Kalem Fiktier, Basama and Nasbit Olac Dalam Nazari. But so fil Hayala Matoa to Tabob Shakel Hamali, the Helm Shakel Tiger. And our Morocht, Doni project, listen a team may be salim. Fe acquisition hustle, Sharush, product to my friend integration product teny, I shouldn't uh integration may be a solution with teams, with dinner within a meeting room, but if I'm a lower mini Tabana Mutafakino, breakdown communication to I l engineering manager, da Gaium and Annie McKen, ill background with Atu, before a me to some account, as Mawes, processing calendar once in the Kentucky, Alashan Adelathon of Tat Kolo Shocks, Fulb, Hatarafani Tiblen Communication Bitak, as no dick asanatiga mumkinayan. And I'm the milchida, and the five, dachlin, hey we got nozari, and tato, fulhalabata, and a mutake.

SPEAKER_04 57:55

So we shave a dunya ze, will be focused, velo, it highlight. So lushkilak be I will get done for negotiation, for Maharatation I will uh taf out leadership, ildoro, il kalanda kulu le kuluhide Hatha Anabalaya Mushkilaf investment, alay shall kiti ul an I but so much before investor demo. Aye. When is very much a bit lobby? Aye Fadimuskilak Bigdan, Fantakemishbit communicated in tabit but himself, Lebadu, or then Muskila Tamana Hawaii Mahaweltish. Hasatama in background to Kne Atlay at the Muncina Mondis of Kalba brought Yan Munzi Atlay binary shuffle one.

SPEAKER_02 59:10

And Basan Brothani bas no mat too politic too political with the Mac filem of town shall feel like communication we top for cartilage, yeah, be a good democracy.

SPEAKER_04 1:00:34

No, no, I did the film eyes and listen with good. For eyes fan won't you for really could some mafia hike and shame kidding? But since there isn't a culture mostly I shouldn't get a female. Robert Saldini Katab your Tobaram English will do the Bible of the influence books. I will al kitabal al al um fi could if influence. Kether, why is it high idea?

SPEAKER_02 1:06:22

Uh alphonosotosha or bad uh ult banana team attahabah team kedan. I will my badana banana banana smart home uh gadgets. Uh why can adrackna in the hardware but then I can figure hardware or figures software. Uh maybe flush kit here. Uh uh especially Ali Skillu will competition fiha ali gidden yani uh smart homes uh technology competitive gidden. Samsung uh uh will kull or read the Austin Shagella fil electricals, we'll home appliances of Hagedi, already msaitara, Jack Legbilass, distribution network. Can uh can sabon live gidden yan. Fauna kod il fiqrav el customer experience di when how will nana zombiha il ecosystem wood, ma fee products ma good, when some mea. What if nana hot talk software layer uh fun time a ba web application, haga zekera, and smart home dial and no haga, which mechaga resolutorian. I shant off the tamil meh. So simplify technical terms will integrations will hag the kula, beshaklin' start off Tamil to Tamil Mayan. Uh l product yani canabara marketplace we AI platform, yeah. Intentip tal customer, we have the journey, uh, top talent, share the product doctor product doctrine shakel fully. Wanna has to milem, while I'm eyes to offer flux actor emil kaza, eyes mishad uh convenience actor family kazaf. How no use cases on hot sales yi? Amel now at lokna uh the kidmarish nibi. Linokan figan will be to see the founding team can underna zero B2C uh experience. Lakuna find them marketing sales will be to be hagi braking telephone had the kelemu a bealu. So I went a tag distribution network, kaweya, umtag marketing engine, tak tray muchtalifil be. Fatima mushmo good and experience house. If a hemo will value tatu, will products, we said share, we said customer service, we don't fit the suit di, ma good of kiti. Mugger Mugger talk to that yet.

SPEAKER_05 1:10:48

Hello.

SPEAKER_04 1:10:48

Uh into AI to him abdomen.

SPEAKER_02 1:11:47

So, consumer, u demu options ktira. Anakamustahlik, dami options ktira, gidden, gidden, gidden. Ukul yomwa hit tala bi udan andi muntek gidid, uhid magdida ba mila, arasanal ei ba bi sahil, duhul thehulisu Fantan Nhardamab Ashandek Miza Tanafuseya inakintat udo lana bamal product litmhajamelo. Sahama fihanas kita mkutamelu. L-munaf sala searba it asabu asab, and it taklifit bin ilmontek ba et archas, bistahdeml el adawati gididayan. Fa fanta imat'hemil eyba azemenis tanya diat'stahdimu, uh l maslachtak, inakintat hasin mingaudet-muntak, uh tailil min masarifak, thasan rapheb tatek, t'elin mun sarin montag, ya imhatan. Uh, we hushu e tela kudala vikra, mishbasal shrikatl uhtos hata shrikatil kibira.

SPEAKER_04 1:12:46

Uh the skin uh badl's the coffee in l AI Sehil Bine Montek B Muskelwati Mishfil Bine Montek Muskelef Sawa Wamelu brand. Aye, we amil mishap a commercial lay uh shuk the kullu hole by mushkel at lwati. Aye. Mish aglater's uh AI we had mil branding by Mukalif.

SPEAKER_02 1:13:15

Aye, aye. Then a noise alien, Yani uh attention is span betal kal customer betak ba yel out, kit here giddan, fanakita tahal attention betal customer by so to what they can be tarakful to get can it surface with douche b to keto. Say in the kintah libelaklin no and capital kid, alashen, uh, has a sales wool marketing. Ubardo stachdom AI for sales wool marketing, Alashen, a hassanal performance beta, mobish talfida narda, and dak L AI Mukini Dirak Hamle Hamle Lishhailgi, Haml Bashali Temem, so can he say managing surf or hagadifel, fi badul was aiv, beta it nahard title out of tower gid them bestihdemil ey ka taklife, media buying with hagedikula, nord, mafudina archas to do min the men bistihdamil. Bis lafemil eyesah. Fanta fi naes yan an ulmasani fi meetwehad dahinus gidid. Fium tisin wahabbi oku, ufia ashara, fahmeen. Falidehil gidid dehil archas, tamem, u al ashra dolal fahmeen, hayarafufinaal, tori ayrafbiambia marketing kwaez, branding kwaez, utazwe kways. It'swalba andahargal andi askan market share. Tamem have the haft idea alhad dikida ura nam shamel haga alashana andi market share, mad sharf harakni mimekeni, walat harra kana kame. And Alessakutif all hands meeting m Yunkulum Berkma at Tim Bitana, and a badu ansar anagam giddank uh technology uh company uh could reta in the kenteg outallah, uh features gida o came abilities gida for product attack, but asam big tier minzament dahomi, shaharin, teleta mokan tahumini elements boa uhamelha sahayan. Famish Bamel Klaus. From only team betana Delati, l barrier to entry, la had Hamil Haggaz with Amelha Asapen. Mizero feed domain knowledge of feedback sick beer, damatiani, damish hard overnight. But so monkey bretin bishoula, yanazo hard besula or damal amil bitak, and no and haga, shabba landak. Will Amil Finala Misharfi Farrah Harokle the La Orchas Masal Shakla keda wina octo lagariskolina. The Sabardufi opportunity, Lina, to Mahna and then a domain knowledge and then a head start, and then a customers, I don't know how the sins rein. If uh salny, the sora asra, ey halini, as busara asra ka competition yan. It goes both ways. Falawana Mishat Harak, ah Lidah gid Hassani. Like a lawana harak or a tollman, Nafsi type mission handi start and all a wabish meet kill of sana to meet kill of sah. Lenana handed Mohandesino handed domain, handed market access, handil customers, and the cool hagat and advanced beta.

SPEAKER_04 1:16:53

Shafe and Nahnadina force of mustanefus Alame and Filmakelda Matan.

SPEAKER_02 1:16:59

Uh l

الذكاء الاصطناعي كقوة إنتاجية يومية

SPEAKER_02 1:17:00

AI ecosystem, ki rum wakat, fihat sabid than in a kid that howl uh to hustle go with nafisfield infrastructure messen. Oh uh exclusive a la chariket Mayan Messenger, at least hyper skillers and clouds, cash cash kit. Fanafun stack, the canal be stakemal e ayalchin yamil kidna bba shakl archas. Nasfe Febratonia Masan al Mustach Fayat in Nord, l consultant regal distishari kemasan diamel munzar, uh can and kenenoam al Arba Manazir filyum. Fadana tiktu can in a few waiting list tikbir gidden, uh mistanya tamel manazirum shaftimen manazir, li biam arba manazir bassifilum, lenoam akul hela mtegen no ebussa alashesha, weamel ba diagnosis yanfax kemilum sharfir, nordal ei bi busullo alashesha, wo l bus shaklahina firisk, kusha klehina firisk, kusaklayna firisk. Taba, orbi kushi akkid, do chikin l ey mamal shagalot, furt byabl arba manazir, yamla shar. Fal waiting list elit gamig giddan bisebel kustadi udinas maaf los, aslo. Fanama yan echnam and kanetna lk sodai fafal aula, and an stahdem l eye le boslahetnaf taw kada metal ma gudon na harda, linuamumkin, ana shahsem bestahdemil eye kulyum bishakil besednif dori ka sio, anabashtaral C O, Bashtagal sales, fisher kitty basteral CO, Bashtagal sales, washtaral marketing, wastagal operations, anabl ey and a mobleting bita abl ey anakutas and a kanfisele frigilaye, andi of kar kitirel, eyza eyza amel, andi uhet kitiraza hasana fashio, the speat. Fa em marhayin nis, utayin sa begidan un nakitler right skill or right attitude m sharfe, or minak maguden taful on board and killer ye in ananarta and the side nana fkar bitati hawala hatel lemasik awale, yani sibek and tabardu of kar kitira, ilhaim sikfia wa illa husbutwa fle sada validatal ofkaril awale andarda, bisha klach, hagalemukin, katahumunak tara sura alashentamila totla menab na musik awalei, ntahafimu kutam lef you. Hm, and shakenfli chbti yang, uh, bi sada kinakinta tahu fikra uut ka winha u tam haga, leashaklu monta go, tata of stahdemuha.

SPEAKER_04 1:21:49

Kanfi uheda fishirka andak and then to beatuha or bot goes emina which any uh ill hassel f modwa dahkili.

SPEAKER_02 1:21:57

Tye, uh Yanial uh fihadi, uh customer experience uh fia ecosystem kibirman vendors yanskiti. Fantam muhemigidan nakintat integrate maal hagad dia, the kamil hagadima wad fascinated lifel zamultia conceptal customer experience. Faham in day one could have kap Yanika strategic approach been partner ma ecosystem players, mahanafil kasadiya.

الشراكات والتمويل كرافعة نمو

SPEAKER_02 1:22:30

Uh once usal nohalaken, echna I zinek, shirk of shirk mahtaga funding, uh, can the camera shin there even investment, a chantar of uh the cam million. I don't kill my investors, uh players, kalum law yan talus true nay, uh explore baseline opportunity ma'abad, for nigga funding ma'abadia. No l in the mom uh good list. Uh uh shit plan. Exit on the blanket, and blend a mukawomet, shirk and left in the exit. Fana kunish tala, el partnership enabled market butana, of Nibia, the Kima Kwaysa customers, but the facility. For Washman Shariketilna Shagalin Maha, Nibni Maha, Nan integrated Maha, and don't product Shirkana degree, and don't product line, a Tamello acquisition, mean Sherka Urubeya, uh business communication. Don't B2B solutions for business communication. Uh literally nibni mahom uh system career, pattern management total customer experience across cool channel, including a little uh voice. Uh futuristic digital channels, we feel AI, you feel automation, can fahad uh late in this bit approach me and COFE, uh Belgique, uh Bana Shirka Bardoka in the removal dosher, and I'd be in the world. Uh finance is shirkways, we grow shirk across as well. Uh Belgica, Holanda, Denmark, Swede, França, Albania, Ukrainian UK. Uh with the team, SS, we vision around next generation for the customer experience. But realizing the AI is something, I mean especially vendors, yan. If I calamuna, Mohammed I have heard the anakum kalem koyas, munfulenu flen. I would like to have a cup of coffee, but it can like to acquire you, Yan. Ketch a Dil Sahla Tobanahadna Kalamda Badafadu I shreen uh deal it after Ibn Bitasa Shore or Bashar Shur Leninta Betar M Tarfal Badvah, Tabem ubinchuf an aby shirk, Osloniata, couldow, ala financing the shirk, or investment.

الاستحواذ كجزء من الاستراتيجية

SPEAKER_02 1:26:45

I can hatal be attack and meaning the circle metabil, fill vision beta or for roadmap beta or strategy. And I could be a shanamsi a kutflu swam shian. I could la kunta habia alashana, ando kudra a noi fund we incubatil Cherka, Bishekl Asam then Alfa Melu uh independently. Business plan, Tablau Stari Law Lao Baina Chirka wahda illayasalta, will business plan, will go to market, Hanabnu products amlet, and so on yen. Fahadarians. Uh Femme Hamsa Femate. Uh would he call it Hagam Hagatal Yanni Mishcoman for suitka shirk and total and uh that shirk of you key optables, are sure team mishcommen and the shirka software says company, you had the Mbara historian and a smatch and uh and Dianifi Hagadim. Haslebus or Baya International Company TG. So good if you case I had McTear in the Araf structure or blend higher course of my home yet.

SPEAKER_04 1:28:21

Hello.

SPEAKER_02 1:29:14

So Tobi and the GitLab tip the hager fil business fill start of Ganiani, il fickrel a la me diptial fickrel uh shoot word. Waxartimen bil uh execution of Hanamili Hanameleze, Yanifam Yani Min Hayamili, uh Final Customer, uh Finesse, uh Tam Eris Kilimawood, mini benefits now, Hagadikula, and Adat and Kounders Udi Uda Uda Uda Udi Mushkilef uh Uschkilawa U Misa Yani Lawa and Tapcharal Shall Bigal K founder. Saad the Misa, Usa had the blind spots kitira and hotami aktiam share fillers. Rakam Anakam Hammed also

التنفيذ والثقافة وفجوات المؤسسين

SPEAKER_02 1:30:20

the conclusion. In Mohemil product, well Mohammed technology, Mohem Ness, team. Yani uh mohea, lad fia o layano soer gidou haga niche so era gid than messan, the twitfeta, gimarto whatsap canu tolatosh orbani adam best finaya, the canus metasteritu. Tem uh canuamu application by kill application by Monzuma Gbira Nardala Huma Shaganil Wahdom canu have gid them shabu Talatasha waheda or ash or bad mini and met. Fatash Tib Hagbir, and Mahtagmu assessa. Fanta mahtak folk kar anakasio, yanin nord, mahtega fokkar alamustawa and mu assessa, il muntek bita shirke, Michel muntek, yani ana anamhamad and ana product manager betal shirke, a lower nas coaching, temem uh omin dying fafeen uh dynamics, will process, wa overcommunicate, tamem wa kalim kitir, wa obsukwa kalim mahan nasma aba, wa kalim ma kul wahad lwa. Hagetina bin is belly uh that m can it makut sharf niasta muhemma zat kima, wa adikidama al fatra dilmasan ashar sina msat mbara at tactful ektiftin ehagatani muhem dahmahag. Intalaandak team kawi, uh lahrak, tam assesa kaway of darak, fulgal, hat ebbel machekitele fil teswi, ufil bea, ufilmontag uf support of kulahag, slow fina smagbi chilta, hatla hlul. Yani, mishun twa kula haga mubar maga orf kulhaga haleha e u hotakle shinagaya, fac trakis actor anabal art the saptam tahtriko lard he fana badakol il m saulato gawaledi, beba ech bahtem fani b road map feature fil productwa l casmar bita inna communikate. I'll handiness in a fizz also fees soap is the snap fizzma oh that's total of car uh uh bdul uh visha mushkilani. Shirkati. Yani Yanna Nim can hagamza kortoshiloa ha manana acquisition fitino shrin, the Han mal group uh investment uh uh cycle kibire sort of uh uh will product yani fotomino had barba shrin. And I'm in the management to buy out, farbao shil shirkana, shriki shirinal shirk lata. Will hagel hid a khina stri shirk and then uh product loss kit here with technology, and then a customers, muhem, if you revenue by investment. Team with how team of culture, uh skills, u machine, shaggala butlah, yan in a team that machine can have take bar, unus but machine, unus but dynamic D. Uh in the different man on the hard fell f to facilitate show of execution of full quality. And cool customers with Amloana, we shakel product. Especially if categories I like at customer experience demission critical aloe any fashion. Um technology maybe I shall come.

SPEAKER_04 1:34:41

What are of the tall and sah and low unestar of the tolerably?

SPEAKER_02 1:35:48

Bas al Akbar Khatak Bashufu Mutakar Bushaklik Piru and Narth Kriter Kalini Kamentur Kellani, uh, multezimbiha or mushaza.

لا تتعلق بالفكرة وراجعها

SPEAKER_02 1:36:01

Regardless. Muknil Alam Kayatarbawalaya, or Tezm Belfiqra. For Akbar Mushkilafnoafia Wadl Ahmel and Makkafaramel uh El Fikras. Don't fall in love with the idea. Uh Damu Tarif Temana Troftefta startup, high gross company, betan hat for Sahro, uh technology with the grammar, Mugamarat, Rahib, Alashan, to the scale, gross Rahib. I also revenue at the kidaf dynamic muhtelf. And that's too late, feker, magalha, so potential bit ahada, uh startup in here lifestyle, the bih danaf. The actor hag uh lema u murheka wa katilaf hate, can a ketrafta startup, umta faker in here equilaha la kaat elemeya, wa la atatu PR, uh fundraising, uh Maudom. Fat maybe fusel, Titla tiksab acta and Leviam startups kitina get done, but exit exit negher, Vulaker with Lal founder Mahushwahat Film Munich. Sabin Teman Filme and the Shirk Hushmack investors who shokul haga, uh, Utiba ticksab Zayidawin can ask him, Hatek Mukta Wana economy machtag nine. Yani l economy machtagdi, mahtagdi mahtag nasal Tamil shot hot, uh shall wah da hatinga, who mahtag nasal tamel uh get sustainable uh incremental improvement uh haga, she doesn't haga and uh radically different. Mohammed Iman or Kyada Benz Beluk uhidden, uh Yanana Lati Andi team kibir,

القيادة مع المستثمرين وأصحاب المصلحة

SPEAKER_02 1:39:20

uh Shirka, Wandi customer uh Biasukhaya. Uh fana musulitika in nana in this what drives me in Nesti L Mozofin Bakalu Shirka Alashina Roger Bidir Shirkada, uh had not direction and a badaliness, and al Hagal M but Khalinish and M loa Neshatama Gudrahi Shirkat de Fashionit, Tamem, Al Hatlaw Haia Harga or Tanayani, uh customers, uh product batak, mutailin and productum, why attack ali, especially if it's B2B fill software of enterprise, inter lay it again business. If you feel product of taf, you're feeling all of them. When I say investors uh has naked drive for clearing, and arafad kul hagadi, uh minhom stakeholders and muhtalifindola, a sam klimamumkena, l investment l'okula investment, yeah, chook, katafkir, kemagud, whatever it takes, I need to do it. Well like I'm not gonna get a lot of people. Hatala will mish and tolerani bit uh bito ayani. So couldn't lachla and abas the sod, while in nana kamenab award fitamun manness, waba amin fil uh finakel chagalma and investor at hot naiv loose, uh fellas odahulakola, illan of sh risk il il machelandi, weaknesses, we'll hagatil enamakin measure. Fanakin maf Yani, who can be killed of Anakutus Ray, Yani Wara Kibi, Fana Da could Monsul Akla Monsur Daya, a low of the Yani Saudok, Amin Misharfian, La Mamzul Akla Monsur Aam, Yani. Ficket the lack of communication diminished value defacet Ahle. Yani Lohan nanabesh Muhtem Bishakel Kefi, and nana Waddach, uh we got nozari lahmed, uh Fadakeda Chyanel emenost aloe color kalevi keffinna qua's ill illy behind the kalem da damushkri. Fana Yani Gidikami Kalamak here full for Kissa Disamu Kutch was to better different magam giddle. The hard things about the hard things. Uh Debbie Kelly Tagobal Diamond Smooth Smo. Lala, uh Andre Shek, Haba Ola Kismarin. Keep the hotel link up for comments. Uh the Amelia Bana Shari Ket Technology Companies venture capital yani. Fabiq ki ba tafacil tafasil uh feta group to. Temem women get nozerl uh kharigi and tzala. So be kelimba and behind the scenes, il heyba al Hassal, Mashekelu, will karata sawa letahdi to uh atelikat shirkha hat filfi how uli torre no a machine, so lit torreno adnes, will no ayinful amel Gudadiani badmash to grow a shwa smathl kitabda orituani, uhdi Yarit Yarit can had them in Zamel. Lenny Bordo uh Butifre Magan Gidelam uh uh tibamukadr k sobitla. So uh down turns uh kitira u Tasalopta, Mukun Tokbat Munkin Gilak Majakel Nafseya or uh with Koshiv Azamati.

كتب وتوصيات ثم الختام

SPEAKER_02 1:46:30

Uh Tabismu uh data driven uh customer experience transformation uh that Dr. Masri, as mu Mohammed Zaki, Professor Mohammed Zaki Sasfama Cambridge uh few key was a dicki advisor Lina Wardoyan if uh tactful. CX as a business model. New business models centered around the customer beta, cool operations, revenue center. Uh ktab uh gamil giddan or ktab bit kalambaru chakla mali, montagarop haya uh lil practitioners come.

SPEAKER_04 1:47:25

What manalik kulitafi uncholomatkup smallati, mattin says, Jamalushala, subscribe gama shen like, subscribe, the aktor haiga munkatamuna biha, the zilu application business with our bi minahala, apple store, a google play, unchuvko halagdamin business with our bi podcast, matin sah inta see oyatak. Samaiko.